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Target groups›Logistics & warehousing›Reverse logistics & medicines recalls

Service area · GDP logistics

Control returns and recalls with an auditable chain of custody

tiger.PHARMA develops GDP-compliant processes for returns, complaints, recalls, quarantine, restocking assessment and documented destruction.

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Medicine returns · recall logistics · quarantine · chain of custody

Reverse logistics and medicines recalls

tiger.PHARMA develops GDP-compliant processes for returns, complaints, recalls, quarantine, restocking assessment and documented destruction.

Every reverse movement needs unambiguous identity, status, timestamps, custody transfers and a quality decision separate from physical handling.

tiger.PHARMA Kompetenz

Topics we master

Secure returns receipt and quarantine

Every reverse movement needs unambiguous identity, status, timestamps, custody transfers and a quality decision separate from physical handling.

  • Reason, time, route, seal and chain of custody
  • Immediate block, identity, safety features and temperature evidence

Test recall scope, communication and reconciliation

tiger.PHARMA translates product, quality, data and business requirements into an implementable target state and supports selection, qualification, migration, go-live and ongoing control.

  • Recall team, class, scope, reporting lines and consignee list
  • Mock recall with customer response, stock and quantity reconciliation

Decide restocking, destruction and CAPA

Metrics, deviations, changes and periodic reviews keep the process demonstrably effective.

  • Restocking only after documented assessment and approval
  • Destruction evidence, close-out report, CAPA and trend review

From requirements to stable operation

tiger.PHARMA translates product, quality, data and business requirements into an implementable target state and supports selection, qualification, migration, go-live and ongoing control.

  • URS, RFI/RFP and decision model
  • SOPs, quality agreement and responsibilities
  • Pilot, acceptance, hypercare and KPI review

FAQ

Frequently asked questions

What evidence is required before returned medicines may be restocked?

Every reverse movement needs unambiguous identity, status, timestamps, custody transfers and a quality decision separate from physical handling.

How does tiger.PHARMA support implementation?

tiger.PHARMA structures requirements, selection, qualification, agreements, SOPs, tests, go-live and ongoing control. Scope depends on the product, authorisations, site and operating model.

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