
Your assignment: records and assessment
Owner absence or operational disruption first calls for a reliable situation assessment. Who can decide, which activities are critical today and which payments fall due shortly? We prioritise staffing, supply and liquidity according to urgency.
- Current operations and staffing position
- Critical supplies and payment commitments
- Deputies, contacts and decision authority

From findings to implementation
An agreed immediate-action plan separates urgent tasks from medium-term stabilisation. Responsibilities and reporting times are documented; taking over specific duties depends on availability, qualifications and the agreed mandate.
Business consulting for German pharmacies: wholesale terms, digital quality management, valuation and succession. From data review to implementation. Pharmacy Consulting in Germany: Procurement, QMS & Sale →

The right starting point
Not every situation needs the same intensity. Support follows urgency, current ability to act and the desired outcome, from prevention to acute stabilisation.
- Crisis and resilience review
- Rapid assessment with a prioritised action plan
- 30-/90-day stabilisation programme
- Ongoing crisis and implementation mandate

Rapid assessment & crisis roadmap
Risks, deadlines and immediate dependencies are made visible. A concise situation report separates the existential from the important and assigns every action to an owner and date.
- Assess the position and root causes
- Prioritise liquidity, people and supply risks
- Define decision and escalation paths
- Plan actions for days, weeks and quarters

Procurement, payment flows, inventory and costs are combined into a defensible liquidity view, giving banks, wholesalers and advisers a shared basis for decisions.
- Rolling 13-week cash-flow forecast
- Review inventory, working capital and terms
- Prioritise margin and earnings levers
- Prepare scenarios for financing discussions

Owner absence & operational leadership
During illness, accident or sudden staff absence, cover, access, ownership and communication must work immediately. We structure the operational handover and coordinate suitable specialists.
- Emergency file, key contacts and access routes
- Professional cover and interim options
- Daily management and decision cadence
- Stabilise the team, rota and critical tasks

Personal crises of pharmacy owners
Separation, divorce, serious illness, hospitalisation or bereavement affect the family and the business at the same time. We create a discreet working structure so that patient supply, employees and enterprise value are protected and necessary continued operation can be organised.
- Restore the ability to act during illness or hospitalisation
- Coordinate continued operation after the death of an owner
- Separate the interests of family, heirs and pharmacy
- Clarify cover, powers and authority requirements with specialists
- Keep payroll, procurement, liquidity and insurance processes operational
- Manage confidential communication during divorce or family conflict

Supply, technology & business interruption
Medicine shortages are only one scenario. Power, refrigeration, IT, cyber incidents, building damage or failure of a critical partner can interrupt operations just as quickly.
- Alternative sourcing and delivery routes
- Merchandise system, data-centre or telecoms failure
- Power, cooling, water and building incidents
- Recall, quarantine and restart processes

Crisis communication & stakeholders
Unclear or late communication compounds a crisis. We establish a reliable information and decision chain for employees, banks, suppliers, authorities and other parties.
- Stakeholder and communication matrix
- Approvals, messages and escalation levels
- Coordination with tax, legal and financial advisers
- Confidential handling of team, market and public communication

QMS, exercises & prevention
An emergency plan must be accessible and usable in practice. Scenarios are connected to the QMS, training and regular exercises so the organisation does not start learning during the emergency.
- Business-continuity and recovery plan
- Risk assessment and early-warning indicators
- Tabletop exercises and crisis simulations
- Debrief, CAPA and annual review

Future options & delivery
After stabilisation, a clear decision is needed: continuation, repositioning, cooperation, succession or an orderly transfer. tiger.PHARMA prepares the commercial options and supports delivery with the required specialists.
- Reassess the business model and location
- Deliver a turnaround and performance programme
- Prepare cooperation, sale or succession
- Organise an orderly transfer where continuation is not viable